Shipping policy
At 3TenX, we understand the importance of timely and reliable shipping to ensure you receive your orders promptly and in excellent condition. Our shipping policy outlines the details of our shipping process, including delivery times, shipping methods, and fees.
Order Processing Time:
• Orders are typically processed within 1-2 business days after payment confirmation.
• Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
• We offer various shipping methods to accommodate your needs, including standard shipping, and expedited shipping.
• The availability of shipping methods may vary depending on your location and the items in your order.
Shipping Timeframes:
• Standard Shipping: Estimated delivery within 5-7 business days from the date of shipment.
• Expedited Shipping: Estimated delivery within 2-3 business days from the date of shipment.
Shipping Fees:
• Shipping fees are calculated based on the selected shipping method, the destination address, and the weight and dimensions of the items in your order.
• The shipping fees will be displayed during the checkout process before you finalize your order.
Shipping Restrictions:
• We currently only offer shipping within India
Order Tracking:
• Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
• You can track the status of your order using the provided tracking number on our website or through the carrier's website.
Delivery Issues:
• If you encounter any issues with the delivery of your order, please contact our customer support team at support@3tenx.com for assistance.
• We are not responsible for delays caused by weather, natural disasters, customs delays, or other unforeseen circumstances beyond our control.
Contact Us: If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact our customer support team at support@3tenx.com. We're here to assist you with any inquiries you may have.
Thank you for choosing 3TenX. We appreciate your business and strive to provide you with the best shopping experience possible